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Administrative Role New

Save Time, Streamline Processes, and Improve Morale by Electronically Exchanging Medical Records.

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Average Total of Staff Hours Saved Per Year
30 Days
Average Request Turnaround Time
0
Fewer Status Update Calls Per Request

Streamline Processes and Improve Overall Efficiency

Streamline administrative medical records management. At ChartRequest, we take both very seriously—just like you.
We’re here to help you simplify the administrative tasks involved in medical records management and the release of information while staying compliant. The result? Increased security, improved efficiency, and better communication for you and your organization.
Learn How We Can Improve Overall Efficiency
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Simplify Medical Records Management

Overseeing medical records management can be complicated. The good news is, our cloud-based platform simplifies the release of medical information—making life easier on patients and providers. Leverage our platform to consolidate records requests, and stay compliant.
Discover How You Can Simplify Medical Record Management
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Case Studies

Learn What Experiences Other Companies Are Having With ChartRequest Software

Enjoy More Time for Critical Projects

Answering phone calls. Responding to emails. Talking with patients in person. Sometimes medical records management involves hours of unnecessary communication. Use ChartRequest’s online tracking to reduce time-consuming status updates so you have more time for critical projects.
Learn How We Can Give You More Time for Critical Projects
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Stay Compliant and Efficient

Prove your organization’s HIPAA compliance with a digital audit trail for each request. You’ll also keep tabs on request turnarounds to hold providers accountable for their response times. Discover how to collaborate with other providers through ChartRequest.

We'll Keep You in Compliance
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Find Out Why Our Support Team Is Rated 4.8/5 Stars on Google With Over 800 Reviews!

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In all of my years of experience with working with Chart Request, between two separate practices, their services have proven to be very helpful and effective with timely turnaround time for records requests processing. Our average turnaround time has been 1 week or less.
Their customer service has been great, and their team has always been accommodating with adjusting to the needs of our organization when necessary and has always made themselves available for on-going check-in calls, training with the client portal and when any other issues arise. Highly recommend!
ChartRequest - Testimonials - Doctor
We started using Chart Request in November 2020, and have found them to be the Medical Records experts. They provide a great service to our patients, referring providers, and any insurance company needs.
Release of information has become a complex issue especially with children, and we feel fully confident in Chart Request handling these needs for us.
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We are more than happy to work with a dynamic and efficient company such as Chart Request. Their support team is attentive and prompt to every request, with an impressive turn around time! A great business partner, for many years to come!
ChartRequest - Testimonials - Doctor
I have been using ChartRequest going on 6+ years, and it has been the best tool to streamline or record requests process. Regardless of the requestor – be it a law firm, an insurance company, or a patient requesting records.
I don’t need to worry about collecting payment. I simply complete the request, and I’m done. I would say that I turned a request that took about 2 to 3 man-hours of work into 10 minutes. The best part of the solution is that I get paid, and it doesn’t cost me anything directly
ChartRequest - Testimonials - Doctor
Nancy was very helpful in assisting me on how to download my medical records and how to create an account all within 10 minutes. She was pleasant and had a lot of patience as I type pretty slow. She made it easy for me and I really appreciated her knowledge and support learning how this my chart online works. Thank you for your help. I recommend this app to everyone. It saves a lot of time and is available right there and THEN to view. Thanks again.
ChartRequest - Testimonials - Doctor
Today I reached out to ChartRequest for an immediate issue. Via chat, I was assisted by Nancy Sundar. Nancy was extremely helpful and patient and, in my opinion, went above and beyond with the service she provided. With Nancy’s assistance, I was able to quickly get accomplished what I needed to do. Nancy is a great asset to ChartRequest.
ChartRequest - Testimonials - Doctor
The agent I spoke with was very patient and she did her best to make me feel comfortable. She also adjusted the pace of speech to ensure that we both understood each other clearly. She also sought clarifications, when she didn’t understand me. She offered very useful guidance and she did her best to address all and concerns. I am a satisfied customer.
ChartRequest - Testimonials - Doctor
Sahelee Majumder was extremely helpful and fixed our account quicker than any other medical request portal our office utilizes! I always hate reaching out to the support teams for these portals because it know it will be at least a day or two (and headache) later before I even get a response, but #Sahelee Majumder was on it and handled it in LESS THAN AN HOUR!!! The exact situation, exact same issue, took 3 other request portals between 2-4 days to resolve last week!!!
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Founded in 2012 in Atlanta, GA, ChartRequest is a healthcare information technology and services company that specializes in electronic medical record fulfillment, outsourced medical record fulfillment, and referral management solutions.

  • One Glenlake Pkwy, Suite 650, Atlanta GA 30328
  • +1 (888) 895-8366
  • +1 (402) 218-4831

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