Custodianship Keeps Records Accessible After You Switch or Close Your Practice

ChartRequest is Proudly Partnered With

Secure

SOC 2 and ISO-270001 Compliant With Military-Grade Encryption and Security

HIPAA Compliant

Regularly Audited to Ensure Compliance With All HIPAA Rules

Top-Rated

Our White-Glove Service Makes Us the Top-Rated ROI Vendor on Google

4.9/5.0 1105 reviews on Google

Solve the Biggest Medical Records Exchange Challenges

ChartRequest is the #1 release of information partner, and our Custodianship plan makes it easy to keep patient records accessible after your practice closes.

Automate Record Release With a 5-Day TAT Guarantee

We guarantee an average turnaround time of 5 days or less for each record request to help ensure your patients stay healthy and happy after you close or change your practice.

ChartRequest Custodianship can help physicians:

Maintain record access for your patient community after your practice closes,
Ensure compliant record destruction at the end of the custodianship period,
Retire or change practices with peace of mind.

Learn How You Can Guarantee 5-Day Turnaround Times

Provide Real-Time Status Updates Online

Your patient community may feel nervous about how your practice closing may impact their care, but they can rest assured that their medical data is only a quick request away.

ChartRequest Custodianship provides your patients with:

Real-time status updates on every single request,
White-glove support that leads the industry in user satisfaction,
A guided, easy-to-use request submission process.

Learn Why Patients Love to Use ChartRequest

Stay Compliant With State and Federal Regulations

When you close or change practices, you don’t want to worry about compliance updates for old records. ChartRequest takes care of compliance for you, so you can focus on the future.

Custodianship supports your compliance by:

Ensuring compliant medical record retention periods per state and federal laws,
Monitoring regulatory updates and quickly implementing changes,
Protecting patient privacy with military-grade encryption and security features.

Learn How You Can Stay Compliant After Your Practice Closes

Migrate Your Records

First, We Need to Migrate the Records From Your Database to Our Servers

Keep Records Safe

Our Military-Grade Security Features and Encryption Protect Patients’ Records

Release Records

We Pull Requested Records From Our System and Double QA for Accuracy

Compliant Deletion

When Records Reach the End of Their Retention Period, We’ll Delete Them

Find Out How You Can Ensure Lasting Records Access With ChartRequest Custodianship

Wondering how we keep your patients’ medical records accessible after you close or move your practice? Check out our diagram.

Our experts handle the entire process on your behalf.

We walk you through the necessary steps for data migration, so we can keep your patients’ records available after you close your practice.
We’ll securely locate and retrieve requested records per the HIPAA minimum necessary standard.
Once the retention period for the custodianship ends, we’ll compliantly delete the records.

How Much Can You Save?

In order to understand how much you can save with ChartRequest Custodianship compared to our competitors, we would like to know more about your practice.

ChartRequest Custodianship Helps Closing Practices:

Keep Medical Records Accessible
Stay Compliant With Record Retention Laws
Guarantee 5-Day Request Turnaround Times
Protect Data With Military-Grade Security
Provide Real-Time Status Updates Available Online
Offer White-Glove Service For Your Requestors

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