Looking for a PocketHealth Alternative?

ChartRequest makes it easy to streamline your Release of Information workflow process.

ChartRequest Partners

CHARTREQUEST VS. POCKETHEALTH

CHARTREQUEST

POCKETHEALTH

Self-Service Enterprise Dashboards & Reports

Manage settings across multiple locations within your organization. Use our reports to stay informed on performance against key metrics including a number of requests fulfilled and turnaround time.

-

SAML Active Directory Integration

Securely manage user access with our SAML Active Directory integration. SAML integration helps your employees complete their work more efficiently and reduces security threats. Acton Corporation does not offer SAML integration.

-

Multi-Location SSO

Access and process requests faster with Single Sign-on (SSO). Authorized employees can view multiple locations within your organization without having to repeatedly login and juggle multiple user credentials. Acton Corporation does not offer SSO.

-

Enterprise Request Routing

Improve efficiency by automatically routing specific requests to the appropriate location within your organization. Route requests by type, requestor, or patient. Acton Corporation does not offer request routing.

-

SmartAlerts

Set up alerts that notify you when certain requests are submitted to your organization. You can control what types of requests trigger alerts, as well as the frequency of notifications. Acton Corporation does not offer customized alerts.

-

Mobile Experience

Make it easy for patients to submit and track their medical records requests on the go via ChartRequest’s mobile app. Your team members can use our responsive web application to process requests on devices of all sizes.

-

What Our Customers Are Saying ...

 5/5

“I request records and bills regularly; this is the one resource I never have to worry about. I always get my records quickly and efficiently.”

Holly H.

 5/5

“As a paralegal, this is the best platform I have used to retrieve medical records.”

Hailey T.

 5/5

“Thank you for providing exceptional service! ChartRequest is very user-friendly and has a quick turnaround time.”

Mary T.

 5/5

“Excellent and friendly service. thank you for helping me navigate this complex process.”

Raul G.

 5/5

“Fantastic service! they did a great job learning how to do bulk records. The best customer service I ever experienced!”

Kim H.

 5/5

“Thank you for providing exceptional service! ChartRequest is very user-friendly and has a quick turn-a-round time.”

Sharon S.

 5/5

“Great customer service! I needed help and was helped promptly. Great place to easily get medical records.”

Dawn H.

 5/5

“Using ChartRequest frees up time from faxing and standardizes the medical record transfer process. We can then provide a better customer experience.”

David D.

 5/5

“Since using ChartRequest, I have been able to streamline the entire process. No more CD-ROMs to burn or tracking of payments. The audit trail alone is worth the investment.”

Javier B.

We Take Care of Providers
So They Can Take Care of Their Parents

Average Total of Staff Hours Saved Per Year

30 Days

Average Request Turnaround Time

Fewer Status Update Calls Per Request

Join the fastest growing tech-enabled, human-powered HIE today!

What Best Describes You?(Required)

Name(Required)

First Last

Work Email(Required)

Work Phone Number

Organization Name(Required)

State(Required)