Rest assured that your platform carefully follows HIPAA requirements—even for walk-ins. In fact, ChartRequest was built for security, and all accounts are onboarded in a manner to ensure information access is siloed appropriately. With that said, our enterprise reporting application layer sits on top of all siloed accounts—allowing requisite employees to monitor the health information exchange process across any number of locations, departments, or functions.
Have an internal matter that needs monitoring or a special situation requiring attention? Enjoy automated alerts that are simple, configurable, and rules-based. With ChartRequest, you can set up alerts in less than a minute and have them delivered to your inbox on an instant, daily, or weekly basis. Simply establish triggers based on an email address, organizational name, and patient name. With our centralized platform, you’ll keep your finger on the pulse of where information is moving.
Stay HIPAA compliant, and quickly triage and resolve legal issues. From an attorney demand letter to a workers’ compensation subpoena, ChartRequest’s enterprise reporting allows you to quickly drill down to the request level. You’ll see a full audit trail of each request and determine if the request was even submitted to your organization. We can also help you track and follow up on a requestor’s identity to the longitude and latitude level at the time of the request with IP address tracking.