Release of Information Solutions — Streamline Your Workflow Process
Allow your healthcare practice to provide a personalized experience by reducing costs and minimizing risks with ChartRequest’s release of information solution.
Releasing medical records to patients, healthcare entities, and other organizations can bombard your office with unnecessary communication. In fact, we estimate that each records request results in 5.6 phone calls.
With ChartRequest release of information solutions, you’ll dramatically increase your efficiency. Our online platform enables individuals and businesses to request medical records from your practice—then track the progress of their requests.
A small HIPAA misstep can have big implications for your practice. Just ask Mount Sinai St. Luke’s Hospital where an accidental fax¹ resulted in a $2.5 million lawsuit.² Don’t let faxes, emails, and snail mail place your release of information workflow process at risk.
Avoid HIPAA violations with ChartRequest. From our AES multilayered encryption to our HIPAA-compliant workflows, you’ll help your organization safeguard protected health information (PHI).
Strengthen your focus on patients while improving operational efficiency. ChartRequest empowers patients to request, track, and download their records online. And that means your employees can spend less time faxing records or chasing down points of contact—and have more time for accomplishing your patient experience objectives.
There’s no need to choose between streamlining your release of information workflow process or prioritizing your IT resources. ChartRequest demands minimal IT support. While our platform is EMR-agnostic, integrations simply aren’t needed. In fact, the only requirement to get started is access to your EMR systems.
“I request records and bills regularly; this is the one resource I never have to worry about. I always get my records quickly and efficiently.”
“As a paralegal, this is the best platform I have used to retrieve medical records.”
“Thank you for providing exceptional service! ChartRequest is very user-friendly and has a quick turnaround time.”
“Excellent and friendly service. thank you for helping me navigate this complex process.”
“Fantastic service! they did a great job learning how to do bulk records. The best customer service I ever experienced!”
“Thank you for providing exceptional service! ChartRequest is very user-friendly and has a quick turn-a-round time.”
“Great customer service! I needed help and was helped promptly. Great place to easily get medical records.”
“Using ChartRequest frees up time from faxing and standardizes the medical record transfer process. We can then provide a better customer experience.”
“Since using ChartRequest, I have been able to streamline the entire process. No more CD-ROMs to burn or tracking of payments. The audit trail alone is worth the investment.”
Founded in 2012 in Atlanta, GA, ChartRequest is a healthcare information technology and services company that specializes in electronic medical record fulfillment, outsourced medical record fulfillment, and referral management solutions.
