ChartRequest is the industry standard for secure information exchange. Our complete enterprise solution empowers providers to reduce release of information overhead costs, expedite accurate reimbursement, eliminate costly status update communication, increase operational efficiencies, and more.
Integrated Outbound Faxing
Improve productivity and security with paperless faxing.
Record Type Availability Configurations
Configure medical billing, or image records or request a custom document type.
Walk-In Request Management
Easy record request workflow for walk-in patient record requests.
Secure Messaging
Stay connected with internal and external messaging.
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User Management
Easily add users and manage permissions.
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Archive Era Notifications
Alerts requestors archives are being searched and if there’s an associated fee.
Paper Era Notifications
Alerts custodian that paper records must be searched for selected service dates.
Patient Max Charges
Automate the max amount a patient can be charged.
Request Completion Timers
Time each request for visibility and reporting.
Automated Smart Alerts
Track specific requestors or patients and receive automated alerts.
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Enterprise Routing
Route certain record request types to specified location.
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Double QA Review
Two-step review process to ensure accuracy and privacy. Optional for self-service.
Real-Time Audit Logging
A detailed log of everything that happens with each request.
Request Completion Timers
Time each request for visibility and reporting.
Clinical/Admin Review
Review and verify record details for accuracy. Optional for both plans.
Multi-Location SSO
Access and process requests faster by using one set of credentials to view multiple locations within your organization.
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EMR Integrations
Integrate ChartRequest with your current EMR platform.
Website Integration
Integrate the ChartRequest platform with your organization’s website.
Secure Messaging
Stay connected with internal and external messaging.
User Management
Easily add users and manage permissions.
Dedicated Production Team
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Dedicated Customer Success Manager
