Streamline In-House Record Release
With ChartRequestPro

ChartRequestPro is a powerful release of information solution that enables healthcare teams to streamline in-house record exchange without the hassles of fax machines, word docs, and spreadsheets.

Our partners can save an average of 2 hours per request while automatically tracking requests, strengthening compliance, and simplifying the entire records release process.

ChartRequest is Proudly Partnered With

Secure

SOC 2 and ISO-270001 Compliant With Military-Grade Encryption and Security

HIPAA Compliant

Regularly Audited to Ensure Compliance With All HIPAA Rules

Top-Rated

Our White-Glove Service Makes Us the Top-Rated ROI Vendor on Google

4.9/5.0
1198 reviews on Google

Solve the Biggest Medical Records Exchange Challenges

ChartRequestPro is purpose-built to streamline the entire release of information process while helping healthcare professionals stay compliant with all state and federal regulations.

Enjoy an Easier Record Release Process

With ChartRequestPro, your team gains access to a streamlined, guided workflow to simplify the release of information process and facilitate faster turnaround times.

This can help your practice:

Support referral management and care coordination,
Prevent Right of Access and information blocking issues,
Minimize the risk of human error with an easy-to-use workflow.

Learn How ChartRequestPro Simplifies In-House Record Release

Save 2 Hours or More Per Request

In addition to simplifying the ROI process, ChartRequestPro offers real-time status updates and instant notifications to help requestors stay informed without calling your team.

Boosting transparency with ChartRequestPro can help your organization:

Reduce phone calls from requestors seeking status updates,
Monitor your team’s productivity with detailed reports and graphs,
Ensure compliance with comprehensive audit logs of request access.

Learn How You Can Save 2 Hours or More Per Request

Stay Compliant With State and Federal Regulations

From the several rules of HIPAA to the 21st Century Cures Act, our software solution prevents potential violations by keeping your patients’ records secure at rest and in transit.

ChartRequestPro simplifies compliance with:

All HIPAA Rules and initiatives,
Cures Act information blocking regulations,
State statutes regarding pricing, turnaround time, and more.

Learn How You Can Stay Compliant With All Relevant Regulations

Give Your Patients the Experience They Deserve

ChartRequest leads the industry in user satisfaction, and our white-glove support team is standing by to help your entire requestor community have the best experience possible.

ChartRequestPro helps you provide an excellent patient experience by:

Keeping requestors informed from start to finish with real-time status updates,
Sending automatic notifications upon request fulfillment,
Offering omnichannel support to address any issues, questions, or concerns.

Learn How You Can Provide Real-Time Status Updates Online

Configure Settings

Your Requestor Submits a Request Based on Your Selected Offerings

You Pull the Records

Your Team Reviews the Request Details and Pulls Records From Your System

You Verify Accuracy

Your Team Reviews the Records For Accuracy and Completeness

Records Release

Your Team Releases the Requested Records

Learn How ChartRequestPro Streamlines Your Release of Information Process In-House

Wondering how our release of information software can streamline your process and save your team hours? Check out our diagram.

Save 2+ Hours Per Request With Our Easy Workflows.

Eliminate an average of 7+ phone calls per request with real-time status updates available online to minimize disruptions to your team’s workflow.
Reduce reliance on fax machines and e-fax software. If a requestor wants records faxed, you can fulfill their request without changing your workflow.
Our centralized dashboard makes it easy to organize and filter requests across multiple departments and/or locations.

ChartRequestPro Helps Your Whole Team Thrive

In addition to providing your patients and professional requestors industry-leading service, ChartRequestPro partnership
helps your organization offer the tools and support necessary for your team to boost productivity and maximize growth.

Reduce Burdens For Your Medical Records Team

With ChartRequestPro, your records team can save hours on phone calls, faxes, and manual reporting. Our support team is also rated #1 in the industry on Google!

ChartRequestPro can help your medical record management team:

Save an average total of 2 hours per request and reduce status update calls,
Allocate more time to high-value initiatives and the patient experience,
Digitize the entire process to eliminate fax frustrations.

Explore How ChartRequestPro Simplifies Medical Record Management

Reduce Stress For Your Compliance Team

Human error is the most common cause of HIPAA violations, but our easy-to-use software guides your team through the process to minimize the risk.

ChartRequestPro protects your compliance with:

Fast updates when state or federal regulations change,
A 5-day guarantee to prevent information blocking or right of access issues,
Comprehensive audit logging and access controls.

Learn More About How ChartRequestPro Eases Compliance Stress

Simplify Optimization For Your Finance Team

Are requestors not paying invoices for records release? ChartRequestPro ensures a 99% collection rate and reduces the overhead costs of releasing records.

ChartRequestPro supports your finance team with:

Affordable services that reduce overhead and save staff time,
Electronic processes that reduce paper and ink waste,
Automatic request invoicing and billing to reduce your manual tracking.

Discover the Financial Benefits of ChartRequestPro

Support Organizational Growth For Healthcare Executives

Whether your practice is a single-location facility or a health system that spans multiple states, our solution scales with your practice to promote continued growth.

ChartRequestPro supports healthcare leaders by:

Reducing staffing pains with a solution that scales with your growth,
Providing detailed reports to help you celebrate your team’s performance,
Innovating new tools and services to maximize operational efficiency.

Drive Organizational Growth With ChartRequestPro

How Much Can You Save?

In order to understand how much you can save with ChartRequestComplete, we need to learn about your practice.

Benefits of ChartRequestPro Include:

Access to Our Easy-to-Use Software
Retain 80%+ of Revenue After Processing Fees
Real-Time Status Updates For Requestors
Referral Management For Faster Care Coordination
Free ChartRequestPlus Digital Notary Tools
White-Glove Service For Your Requestors

Schedule Your Free Consultation

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