Let Our Experts Handle Records Retrieval to Streamline Care Coordination

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SOC 2 and ISO-270001 Compliant With Military-Grade Encryption and Security

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Regularly Audited to Ensure Compliance With All HIPAA Rules

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ChartRequestPlus Care Coordination Automates Records Retrieval

Care Coordination requires the timely release of relevant medical, imaging, and billing records. With ChartRequest partnership, our referral management system enables providers to share records during the referral process. In most cases, however, getting those records quickly requires timely follow-up.

Let Us Chase Records on Your Behalf

ChartRequestPlus Care Coordination provides your practice with virtual assistants trained to follow our retrieval best practices, protect patient data at every step, and escalate ignored requests to the proper authorities if necessary.

We work hard every day to help healthcare professionals spend more time with patients and less time on administrative work.

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Keep Retrieved Records Secure on Our Servers

Eliminate the risk of requested patient records getting lost or breached. Our military-grade security features and encryption protect sensitive data to prevent devastating fines and other penalties.

By accessing the retrieved records on our secure platform, you can strengthen patient privacy and accelerate informed care.

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Never Lose Data to Fax Machine Failure

Fax machines are outdated and inconsistent with a 5-8% failure rate. Whether scanned records fail to transmit to another machine or arrive with poor image quality, these machines can cause frustrating issues.

With ChartRequestPlus Care Coordination, you can prevent fax failure during follow-up and retrieval by eliminating fax machines from the process.

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Accelerate Informed Care With Hands-Off Retrieval

Your patients are the reason you entered healthcare, and we want to support your mission of providing top-notch care and achieving excellent care outcomes by minimizing your administrative burdens.

We’re eager to chase records on your behalf, so your team can prioritize offering an unmatched patient experience.

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Create a Request

Your Team Submits a Request For Medical, Imaging, and/or Billing Records to Another Provider

We Get the Records

Our Retrieval Experts Chase the Records You Need and Provide Real-Time Updates

Double QA

Our Experts Review the Records to Ensure 100% Accuracy
100% of the Time

Records Release

Once the Records Are Verified, We’ll Release Them to You

Find Out How Automating Record Retrieval With ChartRequestPlus Works

Wondering how we turn record retrieval for care coordination into a completely hands-off process for your team? Check out our diagram.

Our experts handle the retrieval process on your behalf.

Once your request is submitted, our experts will handle retrieval follow-up, quality assurance, and, if necessary, legal escalation.
Two different members of our release of information team will check the records to verify completeness and accuracy.
Once we verify the retrieved records fulfill the request parameters, we’ll release them and send you an instant notification.

Automate Records Retrieval

Get virtual assistants dedicated to following up on your requested records with ChartRequetsPlus Care Coordination

Benefits of Care Coordination Include:

Dedicated Virtual Assistant(s) to Handle Follow-Up
Real-Time Status Updates to Track Progress
Request Records From Any Other Provider
Get Records in Your Desired Format
Escalation Protocols to Ensure Request Fulfillment
White-Glove Support to Resolve Any Issues

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