Automate the Release of Information with ChartRequestComplete

ChartRequest is Proudly Partnered With

Secure

SOC 2 and ISO-270001 Compliant With Military-Grade Encryption and Security

HIPAA Compliant

Regularly Audited to Ensure Compliance With All HIPAA Rules

Top-Rated

Our White-Glove Service Makes Us the Top-Rated ROI Vendor on Google

4.9/5.0 1104 reviews on Google

Solve the Biggest Medical Records Exchange Challenges

How can automating the release of information with ChartRequestComplete improve your organization’s health information management? Explore some of the key benefits below:

Automate Record Release With a 5-Day TAT Guarantee

With ChartRequestComplete, we guarantee an average turnaround time of 5-days or less for every medical, imaging, and billing record request we fulfill for your organization.

This can help your practice:

Support referral management and care coordination,
Prevent Right of Access Initiative and information blocking issues,
Eliminate the risk of human error with our double-QA process.

Learn How You Can Guarantee 5-Day Turnaround Times

Stay Compliant With State and Federal Regulations

From the several rules of HIPAA to the 21st Century Cures Act, our experts work hard to prevent potential violations by keeping your patients’ records secure at rest and in transit.

ChartRequestComplete simplifies compliance with:

All HIPAA Rules and initiatives,
Cures Act information blocking regulations,
State statutes regarding pricing, turnaround time, and more.

Learn How You Can Stay Compliant With All Relevant Regulations

Provide Real-Time Status Updates Online

We automatically document each interaction with every request, and your requestors can access real-time status updates online by signing into our app or checking via request ID.

Boosting transparency with ChartRequestComplete can help your organization:

Reduce phone calls from requestors seeking status updates,
Monitor our productivity with detailed reports and graphs,
Ensure compliance with comprehensive tracking of request access.

Learn How You Can Provide Real-Time Status Updates Online

Spend Less Time Hiring and Training

By letting our release of information experts handle the process on your behalf, you don’t need to worry about high turnover rates draining your hiring and training resources.

ChartRequestComplete reduces the hassles of hiring and training by:

Providing release of information experts who will never quit,
Minimizing the administrative burdens that cause burnout,
Enabling your team to prioritize what matters most – your patients.

Learn How You Can Spend Less Time Hiring and Training

Configure Settings

Your Requestor Submits a Request Based on Your Selected Offerings

We Pull the Records

Our Experts Pull the Requested Records From Your EHR System

Double QA

Our Experts Review the Records to Ensure 100% Accuracy 100% of the Time

Records Release

Once the Records Are Verified, We’ll Release Them to Your Requestor

Find Out How Automating the Release of Information With ChartRequestComplete Works

Wondering how we turn the release of information into a completely hands-off process for your team? Check out our diagram.

Our experts handle the entire process on your behalf.

We’ll securely access your EHR system to locate and retrieve the requested records per the HIPAA minimum necessary standard.
Two different members of our release of information team will check the records to verify completeness and accuracy.
Once we verify the retrieved records fulfill the request parameters, we’ll release them via the requestor’s specified format.

ChartRequestComplete Benefits For Everyone

How can automating the release of information with ChartRequestComplete improve your organization’s health information management? Explore some of the key benefits below:

Reduce Burdens For Your Medical Records Team

With ChartRequestComplete, your records team can focus on more fulfilling work than handling the day-in, day-out deluge of endless records requests, phone calls, and faxes.

ChartRequestComplete gives you the freedom to:

Restructure the day-to-day for your medical record management team,
Allocate more time to high-value initiatives and the patient experience,
Free your staff from fax frustrations.

Explore How ChartRequestComplete Supports Your Medical Record Team

Reduce Stress For Your Compliance Team

Your compliance team has enough to worry about without the constant risk of human error during records release, but ChartRequestComplete offers them peace of mind.

ChartRequestComplete protects your compliance with:

Fast updates when state or federal regulations change,
A 5-day guarantee to prevent information blocking or right of access issues,
Comprehensive audit logging and access controls.

Learn More About How ChartRequestComplete Eases Compliance Stress

Simplify Optimization For Your Finance Team

Requestors often ignore invoices for the resources and labor necessary to release records, but our 99% collection rate and reduced overhead costs boost your bottom line.

ChartRequestComplete supports your finance team with:

Affordable services that reduce overhead and save staff time,
Electronic processes that reduce paper and ink waste,
Automatic request invoicing and billing to reduce your manual tracking.

Discover the Financial Benefits of ChartRequestComplete

Support Organizational Growth For Healthcare Executives

Whether your practice is a single-location facility or a health system that spans multiple states, our solution scales with your practice to promote continued growth.

ChartRequestComplete supports healthcare leaders by:

Reducing staffing pains with a solution that scales with your growth,
Providing detailed reports to help you monitor our release of information speed,
Innovating new tools and services to maximize operational efficiency.

Drive Organizational Growth With ChartRequestComplete

How Much Can You Save?

In order to understand how much you can save with ChartRequestComplete, we need to learn about your practice.

Benefits of ChartRequestComplete Include:

Compliance Expert to Handle Records Release
5-Day Average Turnaround Time Guarantee
Real-Time Status Updates For Requestors
Referral Management For Faster Care Coordination
White-Glove Service For Your Requestors
Real-Time Status Updates For Requestors

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