RecordGateway Simplifies Medical Record Retrieval for Insurance Companies

ChartRequest is the #1 medical records retrieval solution for health and life insurance companies.

Our easy-to-use record retrieval solution for insurance companies helps professionals like you submit requests for thousands of records in just a few minutes and effortlessly monitor retrieval progress.

ChartRequest is Proudly Partnered With

Secure

SOC 2 and ISO-270001 Compliant With Military-Grade Encryption and Security

HIPAA Compliant

Regularly Audited to Ensure Compliance With All HIPAA Rules

Top-Rated

Our White-Glove Service Makes Us the Top-Rated ROI Vendor on Google

4.9/5.0
1227 reviews on Google

What Can Insurance Companies Gain From a RecordGateway Partnership?

RecordGateway is a bridge between your insurance company and every healthcare provider in the United States that simplifies request submission and medical records retrieval for audits.

Download, Fill Out, and Upload Our Pull List

RecordGateway is purpose-built to streamline the submission of hundreds or thousands of requests at once with an easy pul list process.

RecordGateway Simplifies Health Plan Request Submission With:

A simple pull list template with instructions for filling it out,
An automated error detection system to catch issues before request submission,
Fast delivery of requests to healthcare providers.

Learn How We Make Requesting Medical Records Easy

Organize Requests on Your Dashboard

Our centralized dashboard makes it easy for authorized members of your insurance company to review submitted bulk requests and access retrieved medical records.

RecordGateway helps your team:

Understand request fulfillment progress with real-time reports,
Reduce duplicate requests by making records more accessible,
Protect medical records on a secure, compliant platform.

Learn How RecordGateway Simplifies Collaboration

Get Real-Time Updates For Your Requests

Instantly access real-time progress insights to see how many requested records are labelled as Pending, Abandoned, Incomplete, QA Hold, Priced, and Ordered.

RecordGateway can help your company:

Get a clear understanding of request fulfillment speed,
Anticipate how many records can and cannot be delivered,
Accurately understand pricing with easy-to-follow invoices.

Learn More About Request Tracking With RecordGateway

Access Comprehensive Reports

Track important performance indicators like average turnaround time, total requests by status, and other valuable insights with our built-in, comprehensive reporting.

RecordGateway can help you monitor:

The number of requests in each fulfillment category,
The percent of your request completed,
Efficiency on a weekly and/or monthly basis.

Learn How You Can Stay Informed During Record Retrieval

Set Up Your Pull List

Download Our Pull List Template and Fill it In With Your Request Details

Submit Your Pull List

Upload Your Updated Pull List, Correct Any Detected Errors, and Submit the List

Monitor Retrieval

Our Centralized Dashboard Offers Real-Time Updates For Record Requests

Monitor Retrieval

Once Your Records Arrive, You Can Download Them and Perform Your Audit

How Does RecordGateway Simplify Record Retrieval For Your Insurance Company?

Obtaining medical records doesn’t need to be a hassle. See how RecordGateway simplifies the request process for payors.

Submit Your Request and Watch as Records Arrive in Real-Time.

Submit requests in just minutes, and let us route each request to the appropriate provider.
Instantly access real-time insights to see how many requested records are labelled as Pending, Abandoned, Incomplete, QA Hold, Priced, and Ordered.
Your requested records reach you with uniform naming conventions, so you can download and use them without hassle.

Simplify Record Retrieval

Ready to discuss how we streamline health plan record requests to any healthcare provider in the country? Set up a demo today!

Benefits of RecordGateway Include:

Accelerate Health Plan Request Submission
Improve Inter-Departmental Alignment
Download Records in a Ready-to-Use Format
Track Bulk Request Process in Real-Time
Get Industry-Leading White-Glove Support
Optionally Utilize the RecordGateway API

Schedule Your RecordGateway Consultation

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