Orthopedic organizations of all sizes are evaluating their release of information (ROI) process to discover how dedicated vendors can offset the risks and costs of traditional methods.
For growing orthopedic practices, especially those with multiple locations and high imaging request volumes, these challenges add up quickly.
- Manual record request fulfillment pulls staff away from direct patient engagement
- Inconsistent and manual logging creates compliance and audit risk
- Delayed ROI slows down referrals and insurance claims
Without the right systems in place, these issues can scale just as fast as your practice. Orthopedic ROI solutions may help.
ChartRequestSelect is a no-cost, full-service release of information platform for orthopedic practices that eliminates friction, reduces risk, and gives your staff time back to focus on what matters most.
When Manual ROI Stops Scaling for Orthopedic Organizations
Orthopedic clinics face a tough mix: complex imaging, high request volume, and disconnected workflows across facilities. When staff still manage record release with fax machines and spreadsheets the cracks can grow fast.
Lost requests, compliance risks, frustrated requestors, and burnt-out staff signal that these traditional methods aren’t keeping up.
Manual processes may work at low request volumes, but they stop being cost-effective and efficient at scale.
What Makes ChartRequestSelect the Best Orthopedic ROI Solution?
ChartRequestSelect is a full-service record request fulfillment service. Instead of digitizing the steps your team already does, it takes the work off your team’s plate entirely.
Implementing a streamlined, electronic ROI system can offer several benefits:
- Reduced Turnaround Time: Electronic systems can significantly decrease the time to process record requests, ensuring compliance with regulatory timelines. ChartRequest offers a 5-day ROI guarantee!
- Enhanced Compliance: Automated logging and tracking features help maintain accurate records and reduce the risk of non-compliance.
- Improved Patient Satisfaction: Faster processing of information requests can lead to higher patient satisfaction and trust in your orthopedic organization.
Once a request is reviewed and released, ChartRequest handles the rest: request processing, quality assurance, record delivery, real-time tracking, compliance, requestor support, and more.
Most orthopedic practices enjoy these services at no cost with ChartRequestSelect!
ChartRequestSelect Support Orthopedic Teams With a No-Cost ROI Solution That Scales
Orthopedic practices are under constant pressure to do more with less. Whether you’re managing high request volumes at a single location or coordinating record release across multiple clinics and imaging centers, your team can only stretch so far.
ChartRequestSelect is designed to take pressure off your front office and HIM staff right away. By fully outsourcing the fulfillment process, from request intake and authorization review to delivery, tracking, and support, your team will spend less time on manual tasks and more time focused on patients.
And as your organization grows, ChartRequestSelect grows with you. There’s no cap on locations, users, or request volume. The system adapts to multi-EHR environments, supports complex imaging files, and maintains consistent service levels regardless of your size or structure.
This combination of immediate relief and long-term scalability gives your team the breathing room to thrive now and the infrastructure to grow with confidence.
Seamless Fit With Your EHR/EMR System
Integration questions come up often: Does ChartRequestSelect work with my existing systems?
The short answer is yes. ChartRequestSelect is EHR-agnostic and works alongside your existing systems. ChartRequest centralizes the record release process without forcing a rip-and-replace.
Some benefits include:
- Records are uploaded and tracked in a single portal.
- Imaging files, including DICOM, are delivered securely.
- Access-controlled staff actions are logged automatically.
- The real-time request status is visible for requestors.
This approach simplifies coordination and minimizes disruption. There’s no need for costly interface builds or IT overhauls. Practices gain the transparency and control they need without slowing down day-to-day operations.
Superior Orthopedic ROI Reporting and Transparency
One of the most common blind spots in orthopedic operations is the lack of real-time insight into record request performance.
With ChartRequestSelect, you get dashboards showing exactly how our team performs on your behalf. If you have your orthopedic ROI metrics benchmarked, this is a great way to see the improvements in real time.
You’ll know how long each request takes, where delays occur, how many required corrections, and how often patients or providers submit duplicates.
This level of transparency doesn’t just support compliance, but it also reduces workload. Orthopedic practices automating the release of information with ChartRequestSelect have reported a 90% or greater reduction in inbound calls related to medical record status inquiries.
Some of the ways we help keep your team off the phone include:
- White-glove support for your entire requestor community.
- Real-time status updates with a built-in provider chat.
- Phone tree integration to forward medical record calls to our team.
That frees up front-office staff to focus on patients without interruptions.
How to Switch From Another Orthopedic ROI Company
We know switching vendors can feel like a hassle, especially if you’re already working with a third-party ROI service. However, the cost of working with the wrong partner can be steep.
It’s important to start the conversation before the end of any existing contracts to ensure a seamless transition. The sooner you begin, the sooner you can enjoy the benefits of switching.
For NY Orthopedics, the benefits of switching to ChartRequest were immediate. Turnaround times dropped from 11 days to under 5, labor savings passed $136,000 annually, and the transition didn’t disrupt a single patient handoff.
Read the full case study here.
Ready to Make the Switch?
ChartRequestSelect simplifies the release of information across every location, record type, and EHR without adding overhead or disrupting your team.
It’s built for orthopedic practices looking to improve performance, reduce risk, and free up staff time. Most practices pay nothing for the service, and we make onboarding quick and easy.
Find out how your orthopedic practice could benefit from our no-cost ROI services. Book your personalized consultation today.
