It’s Time to Modernize Your Record Exchange

ChartRequest is Proudly Partnered With

Improve the Patient Experience

The patients who visit your health center deserve the best, so we offer industry-leading support on our streamlined platform.

How does ChartRequest support your patients?

5-Day turnaround time guarantee with ChartRequestComplete,
Easy-to-use request submission process,
Shared account option for families,
Freedom for your health center to adjust request costs,
Omnichannel, white-glove support from human experts,
… and More!

ChartRequest is the top-rated record exchange company on Google with a 4.9-star average.

Reduce Compliance Risks

ChartRequest maintains a SOC 2 Type 2 Certification, which highlights our dedication to ensuring a secure environment for exchanging protected health information.

Our security safeguards and policies simplify compliance with:

The HIPAA Privacy Rule,	The HIPAA Security Rule,
Cures Act Requirements,	Minimum Necessary Rule,
State Pricing Statutes,	… and More!

Want to learn more about our military-grade encryption, automated audit logs, and strict access controls?

Ease Staffing Challenges

Your staff does amazing work every day, but tight margins and rising costs require strategic solutions. ChartRequest supports your team and bottom line by:

Easing Burnout: Eliminate administrative burdens that drive costly staff turnover.

Saving Staff Time: Reduce calls and faxes related to medical records by 90+%.

Eliminating Manual Labor: Automate record release to save 2+ hours per request.

Enabling Impactful Work: Focus your team on the work that matters most.

Customizing Your Partnership: We offer cost-effective solutions for health centers of all sizes.

Google Reviews
4.9/5.0 +1184

ChartRequest Leads the Industry in Satisfaction

With over 10,000 satisfied physicians in our trusted provider network, we’re ready to help your practice with the release of information.

“It’s definitely made things better for the patients now that it’s so easy. I think turnaround time is 2 days for patients, whereas if we were doing it, it would take two to three weeks because of the volume of requests and the staffing that we have.”

Sharon Ramnath

Office Manager, NY Orthopedics

“I no longer had to get doctor signatures in person, and that has vastly improved the turnaround time. It used to take me up to 3 weeks to get a doctor to sign a document. Now, 2 days is a long turnaround time.”

Shannon Raetsch

Compliance Liaison, Mid Atlantic Retina

“I have been using ChartRequest going on 6+ years, and it has been the best tool to streamline or record requests process. Regardless of the requestor – be it a law firm, an insurance company, or a patient requesting records.”

Anonymous

athenaOne User

See ChartRequest in Action

Ready to learn how we can help you thrive?

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