Manage settings across multiple locations within your organization. Use our reports to stay informed on performance against key metrics including a number of requests fulfilled and turnaround time.
Securely manage user access with our SAML Active Directory integration. SAML integration helps your employees complete their work more efficiently and reduces security threats. Acton Corporation does not offer SAML integration.
Access and process requests faster with Single Sign-on (SSO). Authorized employees can view multiple locations within your organization without having to repeatedly login and juggle multiple user credentials. Acton Corporation does not offer SSO.
Improve efficiency by automatically routing specific requests to the appropriate location within your organization. Route requests by type, requestor, or patient. Acton Corporation does not offer request routing.
Make it easy for patients to submit and track their medical records requests on the go via ChartRequest’s mobile app. Your team members can use our responsive web application to process requests on devices of all sizes.
“Quick response to all medical/billing records requests. Email communication is very efficient. They respond to any questions or needs we have. The portal is very easy to navigate and the training we received before starting with them was very professional.”
“Straight forward and quick response which helped complete my records requests in a timely manner. Wonderful service to utilize.”
“ChartRequest is a great product with a great leadership team. Their Release of Information platform solves a headache for a lot of healthcare companies, especially growing ones. I’d recommend it to anyone facing those kinds of challenges.”
“What most impressed me after using ChartRequest is that we’ve now redeployed two of our processing staff members and cut our turnaround from two weeks to two days. We automatically log all authorizations for payer audits and send referrals to their records faster. We couldn’t be happier.”
“Since using ChartRequest, I have been able to streamline the entire process. No more CD-ROMs to burn or tracking of payments. The audit trail alone is worth the investment.”
“Using ChartRequest frees up time from faxing and standardizes the medical record transfer process. We can then provide a better customer experience.”
“Great customer service! I needed help, and was helped promptly. Great place to easily get medical records.”
“Thank you for providing exceptional service! ChartRequest is very user-friendly and has a quick turn-a-round time.”
“Fantastic service! they did a great job learning how to do bulk records. The best customer service I ever experienced!”
