“I would rate it lower if there was an option. This company is hard to deal with and does not take ownership of their problems. I have had issues for years and have left messages for someone in Upper Management to call me but that has not happened. Evidently, they do not care about issues.”
“They compromised my medical records through Emory Healthcare. They also broke into my belonging when I was moving and falsified my medical records with the help of a third party! The person responsible is Rochelle Edwards/Richard Fitzgerald IT Executive who handles medical records for Emory Healthcare. 42 CFR part 2. Illegal activities by Richard Fitzgerald, IT Officer”
“Wish I could give ZERO stars. I’ve been waiting on medical records for my children for over 3 months. Called and waited on hold for 10 minutes just for the service associate to hang up as I’m in the middle of speaking. Trash excuse for a company.”
“Deborah Ducane hung up on me. She called me so she has my #. She never called back so she simply could care less to help. She admits there is a problem and is simply too lazy to help or fix it. Incredibly terrible customer service.”
“Ciox Health’s reputation deserves zero stars. Unfortunately, I don’t have that option. Over a month after paying for my medical records what I get it’s no response from this incompetent company. Ciox 5uck$…”
Founded in 2012 in Atlanta, GA, ChartRequest is a healthcare information technology and services company that specializes in electronic medical record fulfillment, outsourced medical record fulfillment, and referral management solutions.
